Helping Homeowners Choose Between Solid, Engineered & Laminate

Hey folks! This is Tim from A Team Hardwoods LLC.

Welcome to another Q&A session where I answer questions from you all on the internet.

Today's question is:

"Helping Homeowners Choose Between Solid, Engineered & Laminate"

Summary:

When homeowners ask whether to go with solid hardwood, engineered hardwood, or laminate, Tim begins with a consultation to understand their ideas for their home. He makes a point of never trying to change anyone's mind; he will share his opinion only if asked, because ultimately the decision comes down to what the homeowner wants in their home. He offers honest guidance, noting for example that he probably wouldn't suggest putting laminate or LVP flooring in a multi-million dollar home, but if that's what the client wants, he'll install it. The chosen style also dictates what is and isn't technically possible, requiring him to go over the necessary steps. He highlights that certain flooring should never go over basement floors or concrete slabs. Each project, therefore, gets its own consultation to determine what will work best for the longest possible outcome.

Answer:

So that one, we always come in and give the consultation first, and kind of see and discuss with them what their ideas are for their home. I'll never try to change anyone's mind. If they ask me for my opinion on something, I'll give it, but in the end it's about what they're looking for in their home. I can always suggest things, like, I probably wouldn't suggest putting laminate or LVP flooring in a multi-million dollar home, but if that's what they want to do, I'll put it in there. When it comes to the style of flooring they pick, there are certain things we can and can't do, so we have to go over the steps with that. Like if we're dealing with basement floors or going over concrete slabs, there's certain flooring you never want to put over that. So each project gets its own consultation with the homeowners to figure out what would be best for them for the longest outcome possible.